This document explains the policy 1email.in follow when a refund is requested by a customer.

Timelines

  • 7 to 10 Business days for all Debit/Credit/Net Banking Transactions.
  • 3 to 5 Business days for all UPI transactions including AmazonPay.
  • 3 to 5 Business days for all IMPS/NEFT transactions.
  • 10 to 15 Business days for all EMI transactions.

Try Before Buying

We are very much concerned with the quality and acceptability of our products. But everyone’s perception does not go the same way, so we do suggest our customers to see the demos and free version of our product.

If you have any confusion about our product, feel free to ask questions through our support email - [email protected]. Our highly experienced and expert support engineers are always there for you to answer all of your questions.

We have got some rules about our refund policy

  • If you are not satified with the product or services we provide, feel free to apply for a refund within 14 days. We are always ready for you to get the refund back as early as possible.
  • Refunds cannot be issued if 50% of e-mail credits are used up.
  • We may refuse to refund clients/customers who misuse or abuse our services or products.